Chief Experience Officer (Aging/Senior, Care Coordination)

Chief Experience Officer

Industry
Aging/Senior, Care Coordination
Capital
Corp. Backed
Team Size
85

By the Numbers

142
Identified
13
Vetted
3
Introduced
1
Placed
54
Days

The Challenge

The Chief Experience Officer represents a critical addition to the leadership team, ultimately responsible for creating the vision for, implementing the strategy, and overseeing the execution of an entire multi-sided network platform. They will need a deep understanding of a marketplace or dual-sided network business model, ensuring efficient and optimal user experience for both the supply and demand side of the ecosystem. They also would have led and scaled a product function in a tech-forward, growth-stage organization, while approaching product and broader business opportunities strategically. Lastly, they will need to be a humble and driven leader with a high degree of empathy, motivated to innovate the healthcare. industry.

The Mandate

Attributes
Ideal
Product Type
B2C/B2B2C in a health marketplace
Product Led Growth
Exp. using product levers to drive rev.
Human Centered Design & Experience
Built tech-driven cons. marketplace
Customer Interaction
GTM
Exp. leading portfolio expansion
Commercialization
Public face of the product
Product Roadmap
Exp. owning entire product roadmap
Team Building
Exp. building a team for future success
Manages ambiguity
Thrives in a startup environment
Mission-Driven Culture
Exp. building an empowered culture

We could not be happier with the hire. They actually got the team together separately in NYC last week in order to get to know people better on a personal level. We also really like how engaged they have been in conversations. Everything we have seen over the past week highlights how much of a great fit they are for this role. With the candidate in the role, it will allow the CEO to focus on their own role and be confident product is in good hands.

Executive Leadership Team

Below is reference to CMS item that will help in CMS Nest by Attributes.
- Reference for Sector
- Reference for Sector-Show